Digital Voice is BT’s new home phone service, powered by your broadband connection.

Landlines are going digital. This will mean clearer calls and protection against scam calls.

For most phones, it will be as simple as plugging your home phone into a router rather than the phone socket on the wall.

For most customers, you can still use your existing phone, you will keep your own number, and it won’t cost you any money.

You can watch this short video for more information.

Information events

The BT team is on the road to tell communities all about Digital Voice, why the change is necessary, and what it means for you. You don’t have to pre-book, just turn up.

All the dates and events are listed here.

Townhalls

Belfast
19 September, 10:00-15:00
Girdwood Community Hub, 10 Girdwood Avenue, Belfast, Antrim BT14 6EG

Derry-Londonderry
26 September, 10:00-15:00
Foyle Arena, 2 Limavady Road, Derry-Londonderry, BT47 6JY

Pop up events

Enniskillen Library
20 September, 10:00-14:00
Halls Ln, Enniskillen, BT74 7DR

Ballymena Central Library
27 September, 10:00-14:00
5 Pat’s Brae, Ballymena, Antrim BT43 5AX

Lisburn City Library
20 September, 10:00-14:00
23 Linehall St, Antrim, Lisburn BT28 1FJ

Newry City Library
27 September, 10:00-14:00
79 Hill Street, Newry BT34 1DG

Coleraine Libray
20 September, 10:00-14:00
Queen St, Coleraine, BT52 1BE

Portadown Library
27 September, 10:00-14:00
Church Street, Portadown BT62 3LQ

Demonstration Vehicle

Cityside Retail & Leisure Park
1st - 4th September, 09:00-17:00
100-150 York Street, Belfast BT15 1WA

Connswater Shopping Centre, Newcastle
9th & 10th September, 09:00-17:00
Bloomfield Avenue, A20, Belfast BT5 5LP

Omagh Town Centre
17th - 19th September, 09:00-17:00
1 Omagh Street, Market Square, Omagh BT78 7EE

The Junction Retail Park
5th & 6th September, 09:00-17:00
111 Ballymena Rd, Antrim BT14 4LL

The Boulevard
11th & 12th September, 09:00-17:00
Cascum Road Outlet Park, Banbridge BT32 4LF

Lisnagelvin Shopping Centre, Limavady
20th - 22nd September, 09:00-17:00
Lisnagelvin Road, Derry-Londonderry BT47 6DF

Bloomfield Retail Park Bangor
7th & 8th September, 09:00-17:00
South Circular Road, Bangor BT19 4LL

Sprucefield Retail Park
13th - 16th September, 09:00-17:00
Hillsborough Road, Lisburn BT27 5UQ

Junction Leisure & Retail Park
23rd & 24th September, 09:00-17:00
111 Ballymena Rd, Antrim BT41 4LL

Working with the Voluntary and Community Organisations

Any charity that is keen to partner with BT around supporting the elderly, vulnerable and disabled with the Digital Switchover, please contact Geraint James.

They would particularly like to hear from organisations with an interest in running events to engage with the community to help them with the change.